Effective September 6, 2026. This policy covers 6ascend.store and every order placed on it. Ascend Supply Co. is an online-only shop in Albuquerque, New Mexico. There is no storefront to walk into and no counter to call, so the only information we hold about you is what an order or an email brings with it. This page says what that is, who else sees it, how long we keep it, and how to make us delete it.
The short version
- We collect what is needed to pack a box and send it: a name, an address, an email address, the contents and the amount.
- Card numbers never reach us. Card payments are handled by an independent processor on its own systems.
- We do not sell, rent or trade personal information, and we do not run advertising or retargeting trackers on this site.
- Every order is a one-time purchase. No subscriptions, no recurring billing, no card kept on file to charge later.
- Marketing email is opt-in. Order email is not, because it is how you find out where your parcel is.
- To see, correct or delete what we hold, write to hello@6ascend.store.
What we collect
What you give us at checkout
- Your name, and a different name if the order ships to someone else.
- Shipping address, and the billing address if it differs.
- Email address, used for the order confirmation and the dispatch notice.
- Phone number, optional, and only used if a carrier raises a delivery exception.
- The order itself: items, quantities, prices, order number, date, shipping method and total.
- A note or gift message, if you type one.
- The card brand and the last four digits, returned to us by the payment processor after it takes payment.
What we do not collect
We never see or store a full card number, an expiry date or a security code. Those are typed into fields served by the payment processor and submitted straight to it. We also do not ask for a Social Security number, a date of birth, a government identification number, precise device location, or anything about your beliefs, politics or household. If a form on this site does not ask for it, we do not want it.
What the site records on its own
- IP address, browser and device type, and the operating system reported by your browser.
- The page that referred you, the pages you opened here, and the time of each request.
- Cart contents, held so the cart survives a refresh.
- Standard server logs of requests and errors.
What you send us directly
If you email or use the contact form, we keep the message, your email address, and any order number you quote, so the reply makes sense and so the next person to read the thread has the history.
Why we use it
- To take payment, pack the order and hand it to USPS or UPS with the postage it needs.
- To send the order confirmation and the dispatch notice with a tracking number.
- To answer support email and to work through a return, a replacement or a damaged parcel.
- To screen for fraudulent orders and to answer a card dispute with evidence of what was ordered and where it went.
- To keep the tax and accounting records a US retailer is required to keep.
- To count which pages and categories get used, in aggregate, so we know what to photograph and restock.
We do not build advertising profiles, and no automated system makes a decision about you that has a legal or similarly significant effect. A person reviews anything a fraud check flags.
Card payments
Payments are processed by an independent, PCI-DSS compliant third-party payment processor. The card fields on the checkout page are served by that processor and post directly to it over an encrypted connection. The card number does not pass through Ascend Supply Co. systems, is not written to our database and is not visible to anyone here. What comes back to us is the card brand, the last four digits, whether the authorization succeeded, and a reference number for that transaction. That is what sits in the order record, and it is what we use to issue a refund or answer a dispute.
Because every order is a single purchase, we hold no stored credential that could be charged again. We cannot bill you a second time without you placing a second order. Refunds are returned to the card that paid, and we do not need the number again to do it. The processor handles that information under its own privacy terms as an independent controller of the payment data it collects.
Who else sees your information
Only the parties needed to get a box to your door and keep the books straight, and each gets only the fields it needs.
- Carriers. USPS and UPS receive the ship-to name, address, phone number if you gave one, and the parcel weight and size. We ship to the 50 US states and the District of Columbia only, so nothing goes to a foreign carrier.
- The payment processor. Card details you enter, the billing address and the amount.
- Site hosting and email delivery providers. The infrastructure that serves these pages and sends order mail.
- Site measurement. Aggregate page and traffic counts, described under cookies below.
- Our accountant, and tax authorities where filing requires it. Order totals and dates.
- Law enforcement or a court, where a valid subpoena, warrant or order requires it. We respond narrowly and only to what the order actually demands.
- A buyer of the business, if Ascend Supply Co. is ever sold or merged. Any buyer would be bound by this policy for information collected under it, and we would post notice here before anything transferred.
Every provider above is under contract to use what we give them only for the work we hired them to do. None of them may sell it or use it for their own marketing.
We do not sell your information
We have not sold or shared personal information for money or any other valuable consideration in the past twelve months, and we have no plan to. We do not engage in cross-context behavioural advertising. We do not hand addresses to data brokers, list rentals or affiliate networks, and we do not run advertising or social media pixels on this site. Since there is no sale and no share, there is no opt-out for you to file. We honour a Global Privacy Control signal from your browser regardless.
Cookies and site measurement
This site sets three kinds of cookie, all first-party.
- Essential. Keeps your cart, carries you through checkout, and protects the forms against abuse. These cannot be switched off without breaking the ability to buy anything.
- Preference. Remembers small choices, such as a dismissed notice, so the site does not repeat itself.
- Measurement. Counts page views, sessions and where a visit started, in aggregate. It is not tied to your name, and we do not use it to follow you off this site.
There are no advertising cookies, no retargeting tags, no third-party social trackers and no session recording or heatmap tools here. Your browser can block or delete cookies from its settings, and most will let you clear this site alone. Blocking essential cookies means the cart will not hold items. We treat a Global Privacy Control or Do Not Track signal as an instruction to leave measurement off for that visit.
Email you receive from us
Ordering triggers a confirmation, a dispatch notice with tracking, and any reply to a question you asked. These are part of the transaction and are not marketing, so there is no unsubscribe on them. Marketing email goes only to people who ticked the box, carries an unsubscribe link in every message, and stops as soon as you use it. Unsubscribing has no effect on order mail. We do not send marketing text messages, and we do not add you to any list because you bought something.
How long we keep it
| Record | Kept for | Why |
|---|---|---|
| Order records: name, addresses, contents, total, card brand and last four | 7 years | Federal and New Mexico tax records, and the window in which a card dispute can be raised |
| Support email threads | 24 months from the last message | So a follow-up question has its history |
| Site measurement data | 14 months, then aggregate counts only | Year-over-year comparison |
| Server logs, including IP addresses | 90 days | Security and fault diagnosis |
| Marketing list entry | Until you unsubscribe | An unsubscribe leaves a minimal suppression record so you are not added back |
An order record stays live while a return or a replacement on that order is still open, and is then held to the schedule above. When a period ends, the record is deleted or stripped back to something that cannot identify you.
How we protect it
The whole site, not just the checkout, is served over HTTPS with current TLS. Card entry sits on the payment processor’s systems, which keeps the most sensitive field out of our hands entirely. Administrative access to order data is limited to the people who pack and support orders, on named accounts with two-factor authentication. Backups are encrypted. Packing slips are destroyed rather than filed. No system is beyond reach, and we will not claim otherwise. If a breach affects your information, we will tell you and the authorities that require telling, without undue delay and in plain terms.
Your rights
Whoever you are and wherever you live, you can ask us to confirm what we hold about you, send you a copy, correct something wrong, delete it, or take you off the marketing list. We apply that to everyone rather than sorting customers by state.
Residents of California, Virginia, Connecticut, Texas, Utah, Oregon, Montana and other states with a comprehensive privacy statute hold those rights in law, together with the right not to be treated differently for using them. Prices, shipping and support are the same whether or not you ask. California residents may also request the categories of personal information collected, the sources, the purpose, and the categories disclosed to others, all of which are listed on this page. An authorized agent may act for you with written permission and verification of your identity.
How to make a request
Email hello@6ascend.store with the subject line Privacy request, and say what you want done. To verify it is you, write from the email address on the order, or give us the order number and the ship-to postal code. We ask for nothing beyond what verification needs, and we do not keep the verification details afterwards.
We acknowledge a request within 10 business days and answer it within 45 days. If the request is complicated, we may take one further 45 days and will tell you why before we do. There is no charge. If we have to refuse part of a request, we will say which part and which legal exemption applies, most often a tax record we are required to keep. You can appeal by replying with the word Appeal; a different person reviews it and answers within 45 days. If you are still not satisfied, your state attorney general accepts complaints.
Children
This site sells everyday-carry and camp goods and is written for adults. We do not knowingly collect personal information from anyone under 16, and we do not offer accounts to children. If you believe a child has given us information, write to us and we will delete it.
Where this applies
Ascend Supply Co. operates from Albuquerque, New Mexico. Orders ship to the 50 US states and the District of Columbia only; we do not ship internationally. Information is stored on servers in the United States, and this policy is written to United States law. We do not target or offer goods to people outside the US.
Changes to this policy
If this policy changes, the effective date at the top changes with it and the current version is always the one on this page. For a material change, such as a new category of information collected or a new kind of recipient, we will post a short note at the top of this page saying what changed and leave it there for 60 days. We will not apply a materially different use to information already collected without asking you first.
Contact
Ascend Supply Co.1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
Email: hello@6ascend.store
Phone: 575-704-4021
Email is the fastest way to reach us and the right way to make a privacy request, because it leaves a record on both sides. The phone line is for support questions only; we cannot take an order by phone, and there is no counter to visit. Orders are packed in Albuquerque and dispatched by USPS or UPS within 0 to 2 business days.